1. About Toyash International

Q: What is Toyash International?
A: Toyash International is a Delhi-based eCommerce company specializing in high-quality water bottles and tiffin boxes.
Q: Where is your company located?
A: Our headquarters are in Delhi, India, and we operate nationwide through our online store.

2. Products & Quality

Q: What kind of products do you sell?
A: We sell premium water bottles and lunch boxes that are durable, BPA-free, and safe for everyday use.
Q: Are your plastic bottles and tiffins food-grade safe?
A: Yes, all our products are made from high-quality, food-grade plastic that is completely safe for daily use.

3. Ordering & Payment

Q: How can I place an order?
A: You can place an order directly through our website by adding your chosen products to the cart and proceeding to checkout.
Q: What payment methods do you accept?
A: We accept payments via credit/debit cards, UPI, net banking, and digital wallets.

4. Shipping & Delivery

Q: Do you offer nationwide delivery?
A: Yes, we deliver our products across India with reliable shipping partners.
Q: How long does delivery take?
A: Standard delivery takes 3-7 business days, depending on your location.
Q: Do you offer free shipping?
A: We offer free shipping on orders above a certain amount. Please check our website for details.

5. Returns & Refunds

Q: What is your return policy?
A: We offer a 7-day return policy for defective or damaged products. Items must be unused and in original packaging.
Q: How can I request a refund?
A: If you receive a defective product, contact our support team with proof, and we will process a refund or replacement.

6. Customer Support

Q: How can I contact customer support?
A: You can reach our customer support team via email at support@toyashinternational.com or call us at +91-8447373562.
Q: What are your customer support hours?
A: Our support team is available Monday to Saturday from 10 AM to 6 PM (IST).

For more information, please contact us directly. We are happy to assist you!